FAQ

1. What is the price of one license of Phenix Program?

The price of Phenix Program for Accounting & Warehouses differs according to the activity of the establishment, whether industrial, commercial, or services.

2. In which background does Phenix Program for Accounting & Warehouses work?

Phenix Program for Accounting & Warehouses works on Windows XP and Windows Vista.

3. Can Phenix Program for Accounting & Warehouses be associated with Phenix Program for Monitoring Workers’ Working Hours?

Phenix Program for Accounting & Warehouses can be associated with Phenix Program for Monitoring Workers’ Working Hours, to have money entries generated automatically without the need to enter them manually.

4. Does Phenix Program for Accounting & Warehouses work through networks?

Phenix Program for Accounting & Warehouses can work within network & multiuser systems requiring a system administrator.

5. Is there a time limit for the trial version of Phenix Program for Accounting & Warehouses?

The trial version of Phenix Program for Accounting & Warehouses is limited by the number of invoices and bonds (can work for 50 invoices and 100 bonds).

6. Can the program import data from an MS- Excel environment.

Phenix Program for Accounting & Warehouses can import data from MS- Excel including a whole materials tree or accounts tree, in addition to invoices like a First Period Goods Invoice, or a bond like an Initial Bond for example.

7. Is it possible to create more than one accounting file in Phenix Program for Accounting & Warehouses?

It is possible to create more than one accounting file in Phenix Program for Accounting & Warehouses, and each file will be separate from other files in terms of Accounting & Warehouses.

8. How can we save files from being lost in Phenix Program for Accounting & Warehouses?

Company special data can be saved through safe copying it on an external drive, and can also be sent by e-mail.

9. What are the main PC hardware requirements to run Phenix Program for Accounting & Warehouses?

Phenix Program for Accounting & Warehouses runs well under basic capability PC hardware, knowing that more upgraded PC hardware will enhance the display of Financial & Warehouse Reports.

10. Does Phenix Program for Accounting & Warehouses support the English Language?

Yes, Phenix Program for Accounting & Warehouses supports working in both English and Arabic, and all financial and statistical reports could be obtained in both languages.

11. Is there a tutorial file for operating Phenix Program for Accounting & Warehouses?

Yes, there is a tutorial file attached with the program copy. In addition and after installation of the program there is a video tutorial inside it.

12. Can the accounting file be renamed after the company’s name?

The accounting file can be named after the company’s name, and several information can be added as well like the website address, e-mail address, and contact details.

13. Does Phenix Program for Accounting & Warehouses support recycling, and what happens to the previous accounting file?

Phenix Program for Accounting & Warehouses supports the recycling operation in a professional way as it offers the accountant the possibility to distribute profits and evaluate last period goods at a specified pricing method, and he can also generate a preliminary bond on the final budget of the previous financial cycle, and the program will create another accounting file based on the cycled data, as to have two special accounting files for each financial cycle.

14. Is it possible to have multiple financial and warehousing files like invoices and bonds inside the program?

Several kinds of invoices and bonds can be created inside the program to meet an establishment’s activity requirements, and that can be done by the option of defining invoices or binds.

15. Is it possible to export a specific group of data to an Excel or Word Environment?

Phenix Program for Accounting & Warehouses offers the possibility to export any kind of data like reception or payment bills, sales or purchases invoices, or any kind of data within a certain period of time specified by two dates to a file of the Word or Excel environment, a webpage, or an encrypted file to be re-imported to the program again.

16. Does Phenix Program for Accounting & Warehouses support touch screens for its operation?

Phenix Program for Accounting & Warehouses supports touch screens in the field of restaurants in dealing with tables and in sale points in quick food restaurants which eases and quickens operating on the program.

17. When are the periodic updates for Phenix Program for Accounting & Warehouses issued?

Usually periodic updates for Phenix Program for Accounting & Warehouses are issued every six months, and they include several suggestions that suit several commercial, industrial, and service activities with regard to wanted reports or work mechanism in a certain work stage.

18. In “restaurants”, can we specify the branch subject to taxation in Phenix Program for Accounting & Warehouses?

Yes, we can define whether a branch is subject to taxation or not, and we can also define the tax rate for each branch.

19. Can we specify certain prices for each customer?

Yes, we can specify a certain price for each item and each customer, and we can specify a certain discount rate for each customer (all invoices for this customer will automatically be discounted at this specific rate).

20. Can more than one user work on the touch screen in sale points on Phenix Program for Accounting & Warehouses?

More than one user can be specified for a sale point. Entry and exit times and access levels can all be specified for each point and each user.

21. Is a daily profits report available?

A daily profits report is available at a percentage based on comparing sale price to cost for a sold item.

22. Can we specify windows for quick access to the program’s windows?

Any existing window within Phenix Program for Accounting & Warehouses can be specified with a keyboard shortcut for quick access. Furthermore, preset keyboard combinations can be specified for quick data entry.

23. Can we specify a certain pricing method for each invoice issued by the program?

Yes we can specify a certain pricing method for each invoice like the sale or purchase price, semi wholesale or wholesale, and that will facilitate invoicing in the program.

24. Does Phenix Program for Accounting & Warehouses support generating cash and deferred invoices?

Yes Phenix Program for Accounting & Warehouses supports generating cash and deferred invoices for the account of a customer or supplier according to invoice type.